Sweepstakes Rules

These Sweepstakes Rules explain how sweepstakes play works on Bigroller Casino, a dual-currency social casino that uses Gold Coins (GC) for entertainment play and Sweeps Coins (SC) for sweepstakes-style promotional play. By creating an account or participating in any promotion, you agree to follow these rules, the site Terms, and any promotion-specific terms shown in the Promotions area.

Bigroller Casino is a social casino. It does not offer real money gaming. No purchase is necessary to enter or participate in sweepstakes promotions where applicable, and sweepstakes are void where prohibited by law.

Who Can Play - Eligibility, Age, and Location Requirements

To participate, you must meet all eligibility requirements below:

• Age: You must be 18 years of age or older.
• Identity: You must be able to verify your identity if requested.
• Location: You must be physically located in an eligible jurisdiction at the time you access the platform, obtain SC, play SC, and request prize redemption.
• Legal compliance: You may not participate if participation is restricted or prohibited by the laws that apply to you.

If your age, identity, or location cannot be verified, or if you are found to be in an ineligible jurisdiction, you may be blocked from play, restricted from promotions, or disqualified from sweepstakes participation.

One Account Means One Player - Registration Rules You Must Follow

To keep the sweepstakes fair, each player is allowed one account only. When you register, you agree that the information you provide is true, accurate, and up to date, including your name, date of birth, email address, and other details required for account security and verification.

These actions are not allowed and may result in suspension, disqualification, or loss of promotional eligibility:

• Creating multiple accounts, even if you use different emails, devices, addresses, or payment methods
• Sharing an account, selling an account, transferring an account, or “renting” access to an account
• Using automated tools (bots), scripts, emulators, or other methods that simulate human play
• Attempting to bypass security checks, location checks, or verification steps

If you need help accessing your account, contact support at support@bigrollercasino.com.

Understanding GC vs SC - What Each Currency Means

Bigroller Casino uses two in-platform currencies:

Gold Coins (GC) GC are used for social, entertainment-style gameplay. GC have no cash value and are not redeemable for prizes.

Sweeps Coins (SC) SC are used for sweepstakes-style gameplay and may be eligible for prize redemption, subject to verification, redemption rules, and compliance checks. SC are promotional and are not a substitute for real money.

Any references to “wagers,” “bets,” or “gameplay” refer to placing GC or SC in games on the platform, depending on the mode you select.

How to Get Sweeps Coins (SC) - Including Free Methods of Entry

You can obtain SC through promotional offers that may include both purchase-related and free, no-purchase-required options, where available. The platform provides at least one free method of entry for SC sweepstakes participation where required.

Common ways SC may be made available include:

• Welcome offers for new registrations (for example, a new account may receive an SC and GC welcome bonus)
• Promotions and limited-time events shown on the Promotions page
• VIP and loyalty-style rewards (when offered)
• Referral-style promotions (when offered and subject to their specific terms)
• Free methods of entry, where available, which provide a way to receive SC without making a purchase

Important: Promotion availability, reward amounts, limits, and eligibility can change. Always review the terms shown inside each promotion before participating. If there is a conflict between these rules and a promotion’s specific terms, the promotion’s terms control for that promotion.

How Sweepstakes Promotions Work - What You Should Expect

Sweepstakes promotions are designed to provide SC through promotional mechanics while maintaining a fair experience for all players. In general:

• Promotions may be limited to new players, VIP players, or players who meet certain activity requirements.
• Some promotions may require qualifying gameplay, check-ins, or other actions to claim a reward.
• Rewards may include SC, GC, and other non-cash items such as experience points (XP), which are used for progression only and have no cash value.

Example promotions you may see include:

Welcome bonus A new account registration may receive a welcome reward, such as “1 SC + 10,000 GC.”

First purchase promotion If offered, a first purchase promotion may provide additional SC, GC, and XP with a player’s first qualifying purchase. These offers are typically limited to one per eligible new player and may not be combined with other new-player offers unless clearly stated.

VIP Rewards Club If offered, you may earn XP through eligible SC gameplay and other qualifying actions, then unlock level-up rewards and monthly rewards. Any VIP reward may be subject to additional wagering, redemption, verification, and compliance requirements.

No Purchase Necessary - What That Really Means

Where applicable, no purchase is necessary to enter or participate in sweepstakes promotions. Making a purchase will not increase your chances of winning in any sweepstakes element that is governed by no-purchase-required rules.

If a promotion includes a purchase option, it will also include a free method of entry where required. If you are unsure how to participate without a purchase, check the promotion details or contact support for the current instructions.

Participation Requirements - Keeping Gameplay and Rewards Legit

To participate properly:

• Use only your own account.
• Play in a way that reflects normal, recreational use.
• Follow the game rules and any limits displayed in the game interface.
• Meet any stated requirements before claiming or redeeming promotional SC.

The platform may monitor gameplay patterns for responsible operation, fraud prevention, and compliance. Activity that appears manipulated, automated, coordinated, or abusive may be restricted, even if it is not specifically listed in these rules.

Prize Redemption Rules - When SC Can Be Redeemed

If SC is eligible for redemption, you may request prize redemption subject to:

• Minimum redemption thresholds (if any)
• Account verification and identity checks
• Location verification at the time of redemption
• Compliance reviews, including fraud and risk checks
• Any promotion-specific wagering or playthrough requirements tied to the SC you are attempting to redeem

Some rewards may require you to complete wagering before redemption. For example, certain check-in rewards may include a “3x wagering requirement” before withdrawal or redemption is permitted. If a reward is tied to a wagering requirement, the platform may track eligible wagers and may exclude voided, canceled, refunded, tied, or suspicious wagers.

Redemptions may be delayed or denied if required information is missing, verification fails, or prohibited activity is suspected.

Account Verification (Know-Your-Customer Checks) - What You May Need to Provide

To protect players and comply with verification standards, Bigroller Casino may require verification at registration, before redemption, or at any time if risk checks are triggered.

Verification may include:

• Proof of identity (such as a government-issued identification document)
• Proof of address (such as a recent utility bill or similar document)
• Age verification
• Payment method verification for purchases, if relevant
• Location verification to confirm you are physically in an eligible jurisdiction

You agree that verification information must match your account details. If you refuse verification, provide inaccurate information, or submit altered documents, your account may be restricted or closed, and your SC balance and promotional rewards may be forfeited where permitted.

Payments, Purchases, and Transaction Limits - What You Should Know

If you choose to make a purchase, available payment methods may include Bank Transfer, MasterCard, and Visa. Purchases are typically for packages or products that may include GC and may also include promotional SC as a bonus, depending on the offer.

Important transaction notes:

• Purchases are optional and are not required to participate in sweepstakes play where applicable.
• Chargebacks, payment disputes, or reversed transactions may result in account restrictions and reversal of related promotional rewards.
• The platform may set purchase limits, redemption limits, or security holds to reduce fraud risk and protect the community.

Prohibited Activities That Can Get You Disqualified

To maintain fairness and prevent abuse, the following are prohibited:

• Multiple accounts or identity misrepresentation
• Account sharing, collusion, or coordinated play intended to manipulate promotions
• Using bots, scripts, auto-clickers, or other automation
• Exploiting bugs, game errors, or system vulnerabilities
• Manipulating location services, using tools intended to mask your physical location, or accessing the platform from an ineligible jurisdiction
• Fraudulent purchases, chargebacks, or use of stolen payment methods
• Any activity that violates applicable laws, regulations, or these rules

If prohibited activity is detected, Bigroller Casino may suspend or close accounts, void promotional rewards, cancel pending redemptions, and disqualify a player from sweepstakes promotions, where allowed.

Fraud Prevention and Fair Play Monitoring - How the Platform Protects Players

Bigroller Casino may use monitoring tools, manual reviews, and automated checks to identify:

• Duplicate accounts and linked account networks
• Unusual gameplay patterns that suggest automation or abuse
• Suspicious redemption activity
• Payment fraud, chargeback risk, or compromised accounts

If the platform believes activity puts the community at risk, it may place a temporary hold on redemptions, request additional verification, limit promotional access, or restrict gameplay while a review is completed.

When Accounts May Be Suspended, Restricted, or Closed

Your account may be suspended, restricted, or closed if:

• You are under 18 years old
• You fail identity, age, or location verification
• You provide false or misleading information
• You violate promotion terms or these Sweepstakes Rules
• The platform detects fraud risk, chargeback activity, bonus abuse, or prohibited gameplay patterns
• You access the platform from a jurisdiction where sweepstakes participation is prohibited

If your account is restricted, you may lose access to certain games, promotions, SC earning opportunities, or redemption features. In some cases, SC and promotional balances may be voided as permitted by the rules and applicable law.

Important Legal Notes You Should Read Before You Play

• “Void where prohibited by law” means sweepstakes promotions are not available everywhere, and participation depends on your eligibility and physical location.
• Bigroller Casino does not offer real money gaming.
• All promotions are subject to change, suspension, or termination, including for compliance, security, or operational reasons.

For the latest promotion terms, check the Promotions section in your account menu and on the Home page. If anything is unclear, reach out to support before you participate so you can play with confidence and avoidable verification or redemption issues.